To get the ball rolling on your return, please email firstname.lastname@example.org and provide the following information:
- Email address used to place the order
- Shipping address
We'll send you an RMA# and an address to ship the product and the packaging. Please allow a 1-2 week period to process returns. If for any reason you have questions on your return, please contact email@example.com.
* Return policy applicable to sales within the US only.
Orders are processed and shipped every week from Monday through Friday, excluding public holidays and company downtime. Please choose the appropriate shipping method for you during checkout. Orders generally ship within 1 business day of placing an order, although your order may be slightly delayed if order volumes are high. By the default USPS First Class mail with delivery confirmation, you'll typically receive your order within 2-5 business days of shipping, depending on where in the US you live. Please contact us if you have any questions about the shipment of your order.
We ship anywhere you want us to ship! (OK, not ANYWHERE - just anywhere our carriers ship.) We ship via USPS First Class or Priority Mail. Shipping times for USPS First Class are anywhere from 10 - 20 business days (i.e., a long time - so be prepared). USPS Priority takes between 6-10 business days. Please note that there is no delivery confirmation or tracking for mail sent internationally via USPS First Class, so we can't assure that your package will arrive safe and sound overseas. We hope and pray that it will, but we can only control what's within our control. For the safest bet, choose USPS Priority.